5

Very friendly, Amazing customer service. I did not have an extra ride so my wife and I walked to the nearest shopping center, Justin called us to let us know the price and when it would be done. I walked back while my Wife waited at Lowes the part took a bit longer than expected to arrive. They had free drinks which was great to hydrate with as I'd been walking a lot. Thanks so much guys the car drives nice and smooth! ( Hub and bearing replacement on 2007 Chevy Impala: $566 ).

Thank you very much for your review. Our team always strives for a 5 star visit and we couldn’t be happier that you’ve had one.

- Advanced Auto Care Inc
5

Advanced Auto is the best! They are my go to for maintenance and repairs. They are always super kind and I trust their work and diagnoses. Just had an axel that needed work and not only did they take care of it but found me a part that saved me hundreds of dollars off of their quote.

Abigail, thank you very much for your review and your kind words. We are always trying our best to serve the customers and love to hear when we’ve done that. We look forward to your next visit.

- Advanced Auto Care Inc
1

CALLED TO GET QUOTE ON REPLACING TRANSMISSION PAN, GASKET AND FLUID. HE SAID WE LIKE TO LOOK AT VEHICLE FIRST BUT TO REPLACE PAN IT WOULD BE 70-140. I EXPLAINED I HAD THE VEHICLE LOOKED AT (AS MY DAD IS A RETIRED MECHANIC.) I TOLD ADVANCED HIT SOMETHING IN THE ROAD HEARD A LOUD NOISE AND PULLED THE CAR OVER AND HAD TOWED HOME. THE NEXT DAY DISCOVERED HOLE IN PAN. THEN ADVANCED SAID "OH THOSE PANS ARE EXPENSIVE IT WILL COST WELL OVER 600!!!" RIP OFF!!! GOOGLE TRANSMISSION PAN FOR 2009 MURANO IS UNDER 100. NOT GOOD FOR HIS ESTABLISHMENT!!

Wendy, I do not agree that it is appropriate to give a review for our services when you did not use our services. We also did not give you an actual quote. When you called and spoke with Riley, you said "you had been calling around and people were telling you that it was around $600 to fix your transmission pan." Riley responded that it "probably was around $600." I am certain that you can buy the parts cheaper online than you can from us (or any repair facility for that matter). We are not a parts supplier. We provide vehicle maintenance and service. We are not unlike your favorite restaurant. You can buy the food they provide much cheaper at the grocery store. That is simply not the business they are in. We are attempting to provide a great experience, employ highly skilled people, remain competitive with pricing and have great service after your repair. I believe we do a great job at that. Our technical staff is some of the best available, our pricing is always intended to be competitive, and we have a 36 Month 36,000-mile warranty. It would seem that you are looking for something a little different and we wish you well with that.

- Advanced Auto Care Inc
5

I have had this shop do all of my regular maintenance and repairs for years now. I have had nothing but good experiences! The guys in the front office have always been exceptional, but Justin (manager) really is amazing at his job. Next level customer service. When someone asks where should they get work done on their vehicles this is the place I recommend. They also have always done their work quickly, and that has been very important to me due to only having one vehicle.

2

I will not use your services. Family member went for repairs and you did not do the requested repairs. The repairs done were substandard and not even close to OEM. Doing my part to spread the word about the experience. You need to make it right. The only reason you got two stars is that he could drive it home.

5

5

Service above and beyond!!! I gave Advanced Auto Care 5 stars because they helped me out of a tough situation. My Mini Cooper was low on oil and the check engine light came on when I was parked at a business down the street. Justin grabbed a quart of oil and a diagnostic “thingy” and walked down the hill on a very hot day. After adding the oil, the car started immediately and stopped sputtering, and the check engine light went off. When we got back up the hill, he topped off the coolant and ran a quick diagnostic on it to determine that it was safe to drive. This level of customer service is refreshing these days Thank you Justin for being so kind and helpful to a stranger in need!! PS: I’m glad I found a reliable repair shop for my Mini 😃

5

Very polite and welcoming environment. Where each employee made sure that the customer was treated as an honored guest.

5

I have received excellent attention and care for cars at Advanced Auto Care. Everyone was very helpful, kind and honest as well as extremely quick and efficient with their work as compared to my experiences at other auto care shops. I would highly recommend their service 👍🏼

5

Amazing group of guys that do honest work at a fair price! I recommend!

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